Shipping and Returns

Orders which are delivered outside Greece will be quoted and charged appropriately for shipping during the purchase process. Any Delivery is typically made within 1-10 working days, subject to geographic location, customs union. If the customer refuses to accept the goods for whatever reason and Groupak 4x4 incur a cost because of this, any refund offered will be minus those administration costs. Please note that we are unable to refund delivery charges if the courier is not able to deliver the goods due to nobody being home or other reasons outside of the control of Groupak 4x4. 

Tracking number will be provided by email or by phone.

During the checkout process, you may be able to specify separate billing and shipping addresses. For security reasons, we reserve the right not to accept/deliver orders if we have reason to believe that the address is not secure or the order is deceptive. 

All the shipments are insured by the freight carrier


Refunds are accepted only if the order is delivered damaged or wrong product model is received.